Ask Lauren: What If Your Client Refuses to Get Rid of an Item?

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Ask Lauren: What If Your Client Refuses to Get Rid of an Item?

In today’s blog post, we will discuss what to do when your client refuses to remove an item during a closet cleanse.

As a personal stylist, you might encounter situations where your clients are attached to their items, even if it’s not the best choice. But don’t worry; there are ways to handle this situation gracefully and easily.

First, let’s get straight – this is not a reality show. We’re not here to make fun of our clients or throw away their beloved clothes for the sake of drama. Our job is to help our clients look and feel their best, not to judge them for their choices.

So, if your client doesn’t want to get rid of something in their closet, let them keep it. It’s their property and not our place to pressure them to let go of something they’re not ready to part with.

However, that doesn’t mean we should give up and move on. It’s our job to educate our clients on why certain items might not be the best choice for them. For example, if a polka dot blouse doesn’t have a modern neckline or doesn’t accentuate their beautiful neck, we can kindly explain why it’s not the best choice for them.

If your client is still not convinced, that’s okay too. Offer to find more modern options for them to try on during your shopping trips, and they might be surprised at how much they love the new items.

Remember, our clients’ emotional attachments to their clothes are real, and it’s not our place to judge them for it. We can gently guide them towards better choices, but ultimately, it’s up to them to decide what they want to keep and what they want to let go of.

So when your client refuses to get rid of an item during a closet cleanses, don’t sweat it. Be kind, be patient, and focus on educating your client on better choices. At the end of the day, you’re there to help them feel confident and stylish, not to judge them for their choices.


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